One Call service members respond to large numbers of asset location enquiries; often requiring valuable time and resources. PelicanCorp provides TicketAccess, a comprehensive automated and exception handling service to directly respond to contractors on your behalf, all within minutes and 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise
Respond based on your existing business rules, allowing for creation of plans, arranging on-site visits and escalation of tickets automatically.
Configure based on the assets identified within an organisation’s GIS and/or information received from local One Call service.
Reduce resources required for ticket responses.
Select the GIS integration method that best suits your business and data.
Awarded as the fastest and most accurate One Call response service across APAC by GITA.
Assess and respond to enquiries quickly and accurately, reducing asset damage incidents.