One Call service members respond to large numbers of asset location enquiries; often requiring valuable time and resources. PelicanCorp provides TicketAccess, a comprehensive automated and exception handling service to directly respond to contractors on your behalf, all within minutes and 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise

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AUTOMATION

Respond based on your existing business rules, allowing for creation of plans, arranging on-site visits and escalation of tickets automatically.

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CONFIGURABLE

Configure based on the assets identified within an organisation’s GIS and/or information received from local One Call service.

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REDUCE COSTS

Reduce resources required for ticket responses.

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INTEGRATION

Select the GIS integration method that best suits your business and data.

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RAPID RESPONSE

Awarded as the fastest and most accurate One Call response service across APAC by GITA.

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REDUCE DAMAGES

Assess and respond to enquiries quickly and accurately, reducing asset damage incidents.

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Contact the team for more information

More Information

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AWARD WINNING SOLUTION

GITA ANZ has awarded the "DBYD High Performance Award" for 7 of the past 9 years to the automation provided by TicketAccess

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WEB SERVICE INTEGRATION

TicketAccess can query your GIS using a Web Feature Service (WFS) followed by a Web Mapping Service (WMS) to create current and accurate responses.

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CONFIGURABLE WORKFLOWS

You set the configuration rules. TicketAccess then uses the information provided in the ticket to determine the type of response necessary

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24 HOUR RESPONSES

TicketAccess operates 24/7 as do many people planning their works, responses are created and sent within minutes of receiving them.



About PelicanCorp


PelicanCorp is a niche provider of software and services to Utilities, Asset owners and to the Before You Dig industry specifically for the 'Protection of Essential Infrastructure'.

Address: Level 2, 600 Victoria Street, Richmond 3121, VIC, AU

Phone: +61 3 8413 5200

Tweets by @PelicanCorp


RT @johnlockton: Brisbane Innovate...keynote speeches, panel discussion and round-table sessions...approx 300 people here. #bneinnovation #

The #PelicanCorp team are having an excellent time at the #LGAQ2017 - Visit our booth and enter the prize draw! https://t.co/zav1MSRtWx

RT @johnlockton: Next week (16-18 Oct) #LGAQ2017 is being held in Gladstone... visit #PelicanCorp to discuss asset protection and road asse…

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