One Call service members respond to large numbers of asset location enquiries; often requiring valuable time and resources. PelicanCorp provides TicketAccess, a comprehensive automated and exception handling service to directly respond to contractors on your behalf, all within minutes and 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise

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Respond based on your existing business rules, allowing for creation of plans, arranging on-site visits and escalation of tickets automatically.

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Configure based on the assets identified within an organisation’s GIS and/or information received from local One Call service.

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Reduce resources required for ticket responses.

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Select the GIS integration method that best suits your business and data.

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Awarded as the fastest and most accurate One Call response service across APAC by GITA.

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Assess and respond to enquiries quickly and accurately, reducing asset damage incidents.

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Contact the team for more information

More Information

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GITA ANZ has awarded the "DBYD High Performance Award" for 7 of the past 9 years to the automation provided by TicketAccess

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TicketAccess can query your GIS using a Web Feature Service (WFS) followed by a Web Mapping Service (WMS) to create current and accurate responses.

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You set the configuration rules. TicketAccess then uses the information provided in the ticket to determine the type of response necessary

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TicketAccess operates 24/7 as do many people planning their works, responses are created and sent within minutes of receiving them.

About PelicanCorp

PelicanCorp is a niche provider of software and services to Utilities, Asset owners and to the Before You Dig industry specifically for the 'Protection of Essential Infrastructure'.

Address: Level 2, 600 Victoria Street, Richmond 3121, VIC, AU

Phone: +61 3 8413 5200

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