PelicanCorp provides TicketAccess, a comprehensive automated and exception handling service to directly respond to contractors on your behalf, all within minutes and 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise
Benefits
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Automation
Works with your existing system
Respond based on your existing business rules, allowing for creation of plans, arranging on-site visits and escalation of tickets automatically.
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Configurable
Your data, your way
Configure based on the assets identified within an organisation’s GIS and/or information received from local One Call service.
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Reduce costs
Cheaper for you. Cheaper for your clients.
Reduce resources required for ticket responses.
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Integration
Find the best solution for you
Select the GIS integration method that best suits your business and data.
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Rapid response
Award winning speed and accuracy
Awarded as the fastest and most accurate One Call response service across APAC by GITA.
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Reduce damages
Protect your assets
Assess and respond to enquiries quickly and accurately, reducing asset damage incidents.