PelicanCorp provides TicketAccess, a comprehensive automated and exception handling service to directly respond to contractors on your behalf, all within minutes and 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise
Benefits
Automation
Works with your existing system
Respond based on your existing business rules, allowing for creation of plans, arranging on-site visits and escalation of tickets automatically.
Configurable
Your data, your way
Configure based on the assets identified within an organisation’s GIS and/or information received from local One Call service.
Reduce costs
Cheaper for you. Cheaper for your clients.
Reduce resources required for ticket responses.
Integration
Find the best solution for you
Select the GIS integration method that best suits your business and data.
Rapid response
Award winning speed and accuracy
Awarded as the fastest and most accurate One Call response service across APAC by GITA.
Reduce damages
Protect your assets
Assess and respond to enquiries quickly and accurately, reducing asset damage incidents.
How does TicketAccess work?
